Administration Officer

Requirements :

Grade 12 or equivalent, Grade 10 or equivalent and a National Diploma or Degree from a recognized SAQA accredited tertiary institution in Information Technology Management Information Systems Statistics /Computer Science or related equivalent qualification. Minimum of 2-3 years’ experience in a related health facility information management environment. Computer skills and driver’s license are essential. Knowledge and Skills: Knowledge of a variety of work procedures such as: Finance, HR Matters, Training, Telephone etiquette, Planning and organising. Procurement directives and procedures, Statistics, Computer, Provisioning Administration procedures. Mathematics, Ability to operate computers, ability to interpret directives, interpersonal relationship, formulating and editing, problem solving, maintaining discipline, conflict resolution, typing. Report writing Skills, Analytical Skills. Strong sense of commitment, Computer Literacy with knowledge of MS Office Software: MS Excel (Intermediate), MS Word and MS PowerPoint. In depth knowledge and technical skills in Information Health System and Data Management. Communication. The following will be an added advantage: Experience with Medicom or PAAB patient administration systems, TIER.NET, DATCOV AND WebDhIS. Ability and skill to compile presentation and /or graphic presentation of facility health information/statistics. Ability to work under pressure and meet reporting deadlines. Understanding of environment related Acts/ Policies AND Frameworks: DHMIS Policy; Framework for Managing Programme Performance Information and the Division of Revenue Act (DoRA), including National Tertiary Services Grant (NTSG).

Duties :

Co-ordinate the collection of quality routine and non-routine facility data and the maintenance of Institutional Health and Management Information Databases. Ensure the maintenance and security of DATCOV, DHIS, TB/HIV Information systems. Supervise and liaise with patient administration to ensuring that data capturers capture correctly and timeously all health information as per collection tools and various other health information. Oversee optimal information management system performance and reduced down-time, through engagement with ward clerks, ICT and case managers. Ensure validation, completeness and integrity of all facility health information data. Compiling and presentation of facilities monthly clinical statistical reports and information to promote health information use. Presentation of facility health information at the monthly Data Interrogation Committee meeting. Ensuring that quarterly reports are compiled, captured and submitted timeously to the next level inclusive of surveys. Improving provision of accurate and complete data through staff trainings on data management processes/ Standard Operating Procedures/Policies. Conduct validation and verification audits on collected health information to ensure quality of data. Providing advice toward operational managers and clinical heads of departments regarding information technology and systems related needs e.g., completion of standardized collection tools and use of face value registers and I.T. Policy related issues. Address Auditor General Findings on predetermined objectives and develop improvements plans. Ensure the effectiveness, efficient and economical management of allocated resources of the Information Management Unit. Oversee and ensure optimal Information Management Unit HR activities, including staff performance in line with job descriptions and PMDS monitoring.

Notes :

Applications should be submitted strictly online at the following E-Recruitment portal: No hand-delivered, faxed or emailed applications will be accepted. For assistance with online applications please email your query to The application must include only completed and signed new Form Z83, obtainable from any Public Service Department or on the internet at and a detailed Curriculum Vitae with 3 contactable referees. Certified copies of Identity Document, Senior Certificate and the highest required qualification as well as a driver’s license where necessary, will only be submitted by shortlisted candidates to HR on or before the day of the interview date. Suitable candidate will be subjected to personnel suitability checks (criminal record check, citizenship verification, qualification/study verification and previous employment verification), security clearance process and undergo medical screening test. Suitable candidates will have to disclose their financial interests. The Department of Health reserves the right to fill or not fill the position. Due to high volumes of anticipated applications, communication will be limited to the shortlisted candidates only. Should you not hear from us within 3 months after the closing date, please consider your application unsuccessful. The Department of Health is committed to the achievement and maintenance of diversity and equity employment, especially of race, gender, and disability.

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